14
Sep

Saving Money with AT&T

First off… I have 3 blog posts that are sitting on my hard drive.  Unfortunately, that drive is on the counter, waiting for the external drive enclosure.  I’m hoping that I can get a little bit of data off of it… I had a crash last week…

Anyway…

I got my cell phone bill today.  When I opened it, it was ridiculously expensive… again.  I had a couple of questions about my bill, so I called AT&T.  The fella who helped me was very friendly and helpful, even when I was cranky and a little sarcastic (who, me?)  I mentioned that I regretted switching to AT&T just for my iPhone, that my cell phone bills have just gotten worse and worse, and how much would my early termination fee be?

He started asking what I switched from and what my plan was like.  I honestly don’t remember exactly what my plan was, but I confidently told him that I has 900 minutes, 2 lines, and one of them was a blackberry with data for about $90. I asked if he could look at my usage and if there was a way we could lower our bill.  He said that there were not any cheaper plans that he could offer, but if I would speak to a customer satisfaction rep they maybe could offer me a better plan.

Wow…  Really? 
I just mentioned Early Termination, and I’m whisked off to someone who will “hook me up?”
Yep.  Really.

I was transferred to another gal.  She was able to offer me a plan that doesn’t really even exist!  I’m saving $20 a month! 

I think AT&T must be feeling the pinch.  They seem to be very willing to help you save money when you start talking early termination!

Here’s some idea of the plan switch:

Average monthly minutes for the last 6 months: 789 / month

  Old Plan New Plan
Minutes: 1400 Min 700 official + 200 extra = 900 min
(the 200 will be used first, then remaining will rollover)
Rollover: We have like 3000+ Start off with 1700
     
Cost: 89.99 + 30 Data 69.99 + 30 Data

The Englishman was happy to hear I’m saving money… but just wait until I hand him this month’s bill.

This entry was posted on Monday, September 14th, 2009 at 7:20 pm and is filed under A Day in the Life. You can follow any responses to this entry through the RSS 2.0 feed.
  • Just testing
  • Just wanted to say HI. I found your blog a few days ago on Technorati and have been reading it over the past few days.
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